TERMS & CONDITIONS

Please read the following rules and ensure you comply with them all.

Field users do so at their own risk.

Using the field

1. Disclaimer - keeping with the law regarding responsible dog ownership, you are completely responsible for you and your dog's safety and welfare whilst at Hanchett Meadow and surrounding private property. You should be in control of your dog at all times. Hanchett Meadow therefore will accept no liability for loss, damage, injury, illness or death.

2. Vehicles and contents are left at the owner's risk.

3. Whilst the field is fairly flat, it might be a little uneven in areas and customers should take care underfoot. The field is used at your own risk. Please wear appropriate footwear for weather conditions.

4. Professional hirers (dog walkers, trainers etc) must use their own insurance when using the field.

5. If your dog is or has been ill (sickness, diarrhoea etc) within the past 48 hours – please reschedule your appointment. Do not attend your appointment if your dog has (or you suspect your dog has) kennel cough.

Entering and leaving the field

6. Please do not arrive any earlier than 5 minutes before your session start time. If you do and another vehicle is in the car park and, or the gate is closed DO NOT enter the car park. Wait with your dogs in the vehicle until the previous user leaves the car park.

7. Please do not get dogs out of vehicles until the previous session user has finished and safely loaded their animals.

8. Please do not exercise your dog outside the secure field.

9. Please make sure the dog walking field gate is closed and locked immediately upon entering and leaving the field.

10. Children must be supervised by an adult at all times.

11. Please do not climb on fencing or gates.

12. Please ensure you have your dog(s) back in your vehicle 5 minutes before the end of your session.

Scoop your own poop policy

13. Please provide your own BIODEGRADABLE poo bags and place contents in the bin provided.

14. Due to the nature of the field it is possible you might not see where your dog has pooped. If you do happen across a poo that someone else has missed, please pick it up, hopefully by doing this we can keep the field in a clean condition for all users.

15. The field is checked for un-scooped poop every morning at 7am and cleared by our team.

Litter

16. Do not drop litter anywhere, please take it home to dispose of it.

17. Please put all dog waste in the bin provided by the entrance gate.

Dogs

18. All dogs using the field must be wormed and have all vaccinations up to date or have been titre tested.

19. If your dog is ill please re-schedule your session.

20. Your dogs must be supervised at all times. 

21. If you are bringing more than 8 dogs there must be a minimum of two handlers

Cancellation Policy

22. No extension is allowed for late arrival to the field.

23. No refunds are given for cancelations made within 12 hours of your time slot.

24. No refunds are given for cancelations due to weather.

25. No refunds are given for no-show to session booking.

26. We reserve the right to close the field at any time, for which a full refund will be given. Cancellation will be notified to the field user/booker.